Senior Global Customer Support

1. Bachelor degree from reputable university
2. 2 years experience working with customer support preferred
3. Ability to multi-task, prioritize and manage time effectively
4. Ability to analyze and solve customer needs
5. Ability to communicate fluently in English.
6. Comfortable using computers
7. Customer orientation and ability to adapt/respond to different types of characters

Job description:

1. Play a lead strategy role, overseeing responses quality and team performance KPI.
2. Highly collaborative role where builds solid cross-functional relationship with related departments across the
3. business.
4. Design, analyze, and optimize current system then lead the development of Customer Experience with us.
5. Ensure customer satisfaction and provide professional customer support.