Service Delivery Manager

• Success story in managing 15+ people, preferably in the service industry

• Prior experience managing a complex team containing various roles

• Prior experience working in a B2B environment

• Takes initiative and performs autonomously

• Ability to form effective plans and roadmaps

• A team player, able to work with various stakeholders

• Good communication skills, including written and spoken English

Responsibilities

• Ensure the success of each client in your portfolio

• Make sure your team meet their KPI

• Design your team, and implement that design

• Maintain and improve culture and morale

• Maintain and improve the profitability of your team

• Communicate and coordinate with the sales team, HR, and other teams 

How to Apply:

1. As the first step of the application, please answer the questions at this link: http://bit.ly/dm-id-uni
2. Then, log in your UCC account member
3. Please complete your CV
4. Click "Apply" for this position

Salam Sukses Karier~